ON Optimum Nutrition Gold Standard Whey Protein 5 lb Extreme Milk Chocolate USA

Once your order is logged and payment authorization is received, we confirm receipt and start processing.
You will receive an email with your order details, including a unique Order ID, item listing, and the estimated dispatch/delivery time.
You will also be notified when your order is shipped, along with tracking details.

Products marked as 'Sold Out' are unavailable for purchase. Use the 'Notify Me' feature to get updates on availability.

Log in to your account and click on 'My Orders' under the 'My Account' section. Here, you can view the status of all orders. To see details for a specific order, click on the respective 'Order Number.'

We offer secure payment options, including Credit/Debit cards, Internet Banking, and UPI. The prices listed are final and all-inclusive.

There are no hidden charges. The price you see is the price you pay.

For Credit Cards (Visa, MasterCard, American Express):
Enter your card number, expiry date, and CVV during checkout.
Complete the payment using your bank's secure 3D verification.

For Debit Cards:
Provide your card details and complete the payment on your bank's secure page.

If your account is debited after a failed payment, banks usually refund it within 7 business days. Contact us at hello@proteinnation.com or +91 81110 66699 for assistance.

COD is not offered for certain products or locations due to courier limitations. Please choose an alternative payment method such as Net Banking or Credit/Debit Card.

Light items are shipped by air, while heavy products like fitness equipment are shipped via ground couriers. We deliver using partners like Shiprocket, Bluedart, FedEx, or India Post for remote locations.

Currently, we only ship within India.

Delivery timelines:
2-5 business days post-dispatch.
For Remote locations: 7 business days or longer.

Once your order is shipped, you'll receive an email with tracking details. You can also track it under the 'My Orders' section in your account.

In-stock items: Same or next business day.

We offer a 7-day return policy for unused items with intact packaging. Refunds for card payments are processed back to your bank account. COD refunds will be issued via cheque.

Notify us within 24 hours at hello@proteinnation.com or +91 81110 66699 with images of the packaging and products. We will arrange a reverse pickup and provide a refund or replacement.

Opened or used nutrition products.
Damaged items due to misuse.
Missing original packaging or accessories.

Contact us at hello@proteinnation.com or +91 81110 66699. If a pickup cannot be arranged, return the product via SpeedPost and share tracking details. Courier costs will be reimbursed.

If your order is not shipped, you can cancel it under the 'My Orders' section. Refunds for prepaid orders are processed within 7-10 business days.

Contact us immediately at hello@proteinnation.com or +91 81110 66699 for modifications.